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FAQ VIP Club

  • What is Levi’s® VIP Club?
  • What are the benefits of Levi’s® VIP Club?
  • Where can I get rivets for shopping?
  • Is this membership free?
  • How do I track my rivets?
  • How do I redeem my rivets?
  • I am an existing Levi's VIP member, do I need to register again?

VIP CLUB

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What is Levi’s® VIP Club?

Levi’s® VIP Club is a loyalty program that provides a variety of attractive benefits for Levi's® customers. Register yourself here or visit one of the nearest Levi's® stores where our staff will help to register you as a member.

What are the benefits of Levi’s® VIP Club?

You can earn Levi’s® VIP rivets – that you can use to unlock rewards, personalized offers, and gain access to exclusive events. Click here to learn more about our benefits.

Where can I get rivets for shopping?

You can get points (or what we called “Levi’s® VIP rivets”) by shopping in Levi.com.my (rivets will be awarded 14 days upon successful delivery & after the return policy period) or any of the Levi’s® stores (excluding Counters in Department Stores and Factory Outlets) in Malaysia.

Is this membership free?

Yes. It is created for people like you who love & wear our denim.

How do I track my rivets?

Login to your member portal to receive monthly balance statement and transactions history. Rivets have a validity of 12 months from date of collection. Our team will notify you via SMS or email when your rivets are close to expiry.

How do I redeem my rivets?

Login to your member portal to view the list of rewards that you can redeem with your rivets.

I am an existing Levi's VIP member, do I need to register again?

Yes, you would need to re-register on levi.com.my with the same email and phone number you used to register as a VIP club member. You will then be able to accumulate Rivet points from both your online and retail store purchases.